Develop and Use Emotional Intelligence
This course focuses on developing emotional intelligence to increase self-awareness, manage emotions, build relationships, and promote emotional intelligence in others for effective workplace interactions.
Application
Learn how to develop and apply emotional intelligence in the workplace. This course will help you understand and manage emotions, foster positive relationships, and guide others in enhancing their emotional intelligence for better collaboration and communication.
Pre-requisite Unit
Nil
Competency Field
Participants will learn to assess and improve their emotional intelligence, respond to emotional stressors, and help others develop emotional intelligence to enhance workplace interactions and productivity.
Unit Sector
Critical Thinking & Problem Solving – Personal Effectiveness
Foundation Skills
- Learning: Identifies strategies to improve emotional intelligence.
- Oral Communication: Uses language and non-verbal features to present information, seek feedback, and clarify understanding.
- Teamwork: Adapts communication style to build trust and positive relationships, leads collaborative approaches to emotional intelligence development.
- Enterprise and Initiative: Leads processes to develop and implement plans for team engagement and effectiveness.
Training Information
Price
$250
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