Program Manager (NDIS)

Job Summary:

Become a key driver of innovation and quality as our Program Manager for NDIS services. In this role, you will design, implement, and oversee specific programs (such as community participation, therapy services, or employment support) for people with disabilities. You will ensure these programs run effectively, meet participants’ needs, and align with NDIS funding requirements. From staff supervision to outcome evaluation, you’ll handle the full cycle of program management. If you’re skilled in project management, knowledgeable about disability supports, and enthusiastic about creating positive change, this position is a great opportunity to advance your career in the Australian NDIS landscape.

Responsibilities:

• Plan and develop disability support programs in line with organisational strategy and NDIS guidelines (e.g., day programs, skill-building workshops, etc.).
• Coordinate program delivery, including supervising staff teams, managing schedules and resources, and ensuring participant satisfaction.
• Monitor program outcomes and impact, collecting data and feedback to report on success and inform improvements.
• Liaise with stakeholders such as participants’ families, funding bodies, and partner organisations to maintain strong relationships and collaborative service delivery.
• Ensure each program meets compliance standards and operates within budget, making adjustments as needed for sustainability and quality.

Skills and Qualifications:

• Experience in program or project management within the disability, health, or social services sector.
• Strong understanding of NDIS funding categories and service requirements relevant to program area (e.g., community engagement, capacity building).
• Excellent leadership and team coordination skills, with the ability to handle multiple projects simultaneously.
• Analytical mindset for evaluating outcomes, plus creativity to adapt and improve program offerings.
• Qualifications in Community Services, Project Management, or a related field are beneficial. Must pass required checks (NDIS Worker Screening) and preferably hold a valid driver’s licence for occasional travel.