Compliance Officer (NDIS)

Job Summary:

Ensure our services are safe, ethical, and audit-ready as a Compliance Officer (NDIS). In this crucial role, you will oversee the organisation’s adherence to NDIS Quality and Safeguards standards, along with other relevant regulations. You’ll conduct internal audits, review policies, and guide the team on best practices to maintain the highest quality of care and legal compliance. If you have a keen eye for detail, a solid understanding of the NDIS framework, and a commitment to continuous improvement, this position offers a chance to make a significant impact by upholding excellence and integrity in the disability sector.

Responsibilities:

• Develop, review, and update organisational policies and procedures to meet NDIS Quality and Safeguards Commission requirements and other relevant laws.
• Perform regular audits and spot checks on documentation, service delivery, and incident reports, identifying any areas of non-compliance or risk.
• Provide training and advice to staff on compliance matters, such as incident management, privacy, and participant rights.
• Coordinate the preparation for external audits or accreditation processes, ensuring all necessary evidence and records are in order.
• Investigate any compliance breaches or complaints, working with management on corrective actions and reporting outcomes to relevant authorities when required.

Skills and Qualifications:

• Experience in a compliance, quality assurance, or audit role within health, disability, or human services.
• Strong knowledge of NDIS Practice Standards, relevant legislation (e.g., privacy, safeguarding), and a methodical approach to policy management.
• High attention to detail, analytical thinking, and problem-solving skills.
• Effective communication skills to educate and influence colleagues on compliance best practices.
• Qualifications in Quality Auditing, Compliance, or a related field are advantageous. Must maintain confidentiality and integrity, with required clearances (police check, NDIS clearance).